At a gala event attended by more than 400 professionals from across the globe, DirectEmployers Association was honored as the Bronze Stevie® Award recipient in the Customer Service Department of the Year – All Other Industries category.

Indianapolis-based nonprofit DirectEmployers Association has been awarded a Bronze Stevie® Award in the Customer Service Department of the Year – All Other Industries category in the 17th annual Stevie Awards for Sales & Customer Service.

2023 Stevie Awards for Sales & Customer Service

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.

“Our commitment to excellence is ingrained in everything we do and remains one of our highest priorities as an Association,” stated Candee Chambers, Executive Director at DirectEmployers Association. “This recognition from the Stevie Awards reinforces our reputation of being customer-obsessed and the emphasis we place on the service and support provided to our 1,000+ Member organizations. I’m honored to have our efforts recognized on an international customer service stage among so many incredible well-known brands and know it all stems from our incredibly talented team who ensure our Members’ needs come first.”

More than 2,300 nominations from organizations of all sizes and industries, in 49 nations and territories, were considered in this year’s competition. Winners were determined by the average scores of more than 170 professionals worldwide on seven specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements.

DirectEmployers was recognized for its commendable full-service approach to customer service, beginning with membership development, onboarding and training, technical support and guidance, and quality assurance processes. Keeping Members engaged, educated, and connected further reflects the Association’s 95% Member retention rate.

Learn more about DirectEmployers, its comprehensive approach to OFCCP compliance solutions, and the impact customer service has on its offerings by visiting https://directemployers.org.


About DirectEmployers Association
DirectEmployers Association is the forefront leader in OFCCP compliance, with roots extending far into online recruitment. Situated in Indianapolis, Indiana, since 2001, DirectEmployers has continued to grow and expand over the years and currently has over 1,000 employer Members from the Fortune 2000. Each of these global employers look to the Association for advice, guidance, and support for all things related to OFCCP compliance (U.S.-based employers), recruitment marketing, and most recently, custom application and software development. Learn more about the Association by visiting http://directemployers.org.

About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Media Contact: Jaime Costilow, VP of Marketing, DirectEmployers Association, (317) 874-9093, jaime@directemployers.org

Jaime Costilow
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